The Ultimate Guide To Whitney PC Repair - WacoAugust 12, 2013 at four:35 pm the worst customer support ever! i had my iphone unlocked and utilized it on net 10 and t mobile. metro supplied that we now can use our iphones on metro. other than nobody is familiar with the way to program it to operate. It will do anything other than produce a connect with. Just after four various retailers the popular reaction was we dont know just about anything about iphones. Then why havent you been properoy educated regarding how to switch it over? I finally went into a Tmobile retail outlet in which they swapped sim playing cards into A further unlocked cell phone and it worked good.
I'm Sick and tired of listening to the bull crap from customer support. It’s a shame how so Lots of individuals dislike Metro PCS the name people are contacting y’all fits y’all perfectly. Of the difficulty doesn’t get resolved soon I'll.be seeking for one more carrier. This is certainly such a disgrace for y’all to as a result of folks then We've to manage customer support who are certainly rude and don't treatment about us.
Lets see I am a faithful happy customer and now they need me to pay for them to stay a customer thats not how it works with me, you are earning adjustments that i usually do not care about and actually will not want so no I will not likely spend a dime.
the woman took my telephone and known as the other woman standing beside her following telling me it was due to applications on my telephone ; then she mentioned it was the carrier in the peoples phones I had been conversing with; so she phone calls the girs shes standing next to and she claimed, I can hear her just high-quality; I argued with them, they known as their “manager” he asked if she could listen to the Female she was standing close to, she mentioned Sure, so he mentioned he wouldn't trade or substitute my cellphone.
Could 11, 2016 at twelve:fifty five pm I have been a devoted shopper considering the fact that 2010 I have constantly appreciated the courtesy metro has supplied me right up until now….I’m so Completely ready to modify companies due to the assistance & insufficient regard when I experienced absent into your s most important st retail outlet in Wilkes barre in the south plaza.The brand new male I fully grasp he was in schooling and he had taken me about to another two guys that would have the capacity to assistance effectively as I used to be explaining it on the a person man one other person experienced much like Lower me off in the middle of describing n reported look after him he has actually been below for a longer period but he was taking good care of him…..I'd another person on my approach and whenever they didn’t shell out their section I had set a high-end stability password I realized the no.
” to which I responded Indeed Greg which is what exactly I want to do. As being a returning customer why must I not manage to use a similar marketing as a completely new customer. That concept is so counter intuitive to retaining your clients around. I expended three hours around the phone with “Customer Service” who realized nothing regarding the marketing or even the merchants policy. Regretably I used to be greater informed then anyone I spoke with. I have examine the stipulations to your offers and nowhere does it specify that anyone who has ever been a consumer is excluded from the advertising.
August three, 2016 at nine:forty eight am Hey Alford.., I realize a great deal ppl which have that same dilemma.. The real challenge is any time you plug it chager into your telephone. Have you ever ever by miscalculation (Actually) lol ever tried out plug it in but it had been the wrong way? Or when its plugged up, may be the wire hanging… bottom line, You must pay attention to your connections… There mustn't but be no worry put on your male/woman link.
I went to the store and I had been explained to over the mobile phone by a customer service consultant and she stated they had been suffering from a community challenge and it was affecting more and more people than just me. I am nevertheless without the need of service and tomorrow is a holiday, so Im not far too guaranteed I may have services by tomorrow possibly. I'm speaking to the company Business along with the CEO of the company because That is unacceptable. Really displeased client.
So I was intending to purchase a new cell phone, the Galaxy some thing or Yet another, I don’t don't forget the model, but the store supervisor explained to me that it was head and shoulders higher than what I had been utilizing now. Granted, my cell phone is about 2 a long time aged and was starting to die. OK, so I requested the younger lady to you should transfer all of my contacts and images to the new phone. She checked out me and gave a major sigh like I had been inquiring to borrow a hundred dollars. She then looked at me and explained why will you be switching phones, In particular to this telephone. I stated the supervisor advised me it had been a significantly better cell phone than what I had and he or she threw her arms up within the air and claimed whatever, it’s your phone.
I feel she even got into a certain amount of difficulty for keeping late the primary night time but still stayed late the 2nd night time to verify every thing was arrange for me right so i wouldnt have any issues. Ive under no circumstances observed anyone go up to now out of their way for just a customer just before. Specifically one that may be as difficult as me. Because of her i am now and can permanently be considered a faithful metro pcs customer. She really should Actually be the main trainer for customer support in your company. You require not less than 20 much more staff the same as her. Bless her heart….these types of an exquisite person. Not just am i totally impressed together with her but she also created your business appear particularly good. Being disabled makes it almost impossible to have respectable provider any place. Once i left with my new mobile phone in hand, i felt respected. I actually stay up for handling Heather Later on. Make sure you ship her my regards and Allow her know how truely appreciated she's. Yet again, her name is Heather in the crossroads shopping mall kiosk in st cloud mn. Congradulations metro pcs, for using the services of these types of an unbelievable worker. Thank you for your time and effort.
March eleven, 2015 at 7:fifty pm I’ve experienced my service for 2 weeks.. every little thing was good up until currently… i’ve been with out service since one:30pm I’ve referred to as an talked to Learn More lots of folks conversing bout they're able to enable the trouble umm yea that was so untrue.. I’m pissed With all the assistance an customer care I had been providing I request corporate selection she notify me I'm able to write them ummm like Wat form of recreation Is that this.. so I questioned for my a reimbursement but yea she notify me she can’t do this both den say if I don’t hold it professionally she'll finish the decision.
So wanted to port her outdated variety again to MetroPCS, After hearing of the justification of having to wait, then MetroPCS computer systems was obtaining issues, now 2 weeks afterwards. Getting the justification on the old variety is now specified out to another person. Not superior customer support. Another reason to depart.
February 21, 2014 at 5:twenty five am I'd a horrible working experience at a Metro PCS retailer in L. a., CA. I visited the store on Hoover and Imperial Freeway to buy an enhance for my dad and mom like a shock. That transaction went fantastic but a handful of times later on went horrible. Just after my purchase, the cellphones I purchased was not compatible with Metro Backup. So I contacted The shop for remedies or help with this problem. The feminine agent named Erica Torres positioned me on keep a complete of three times, disconnect the phone connect with 2 times and I went to voicemail about 3 times. When I lastly spoke to her, she was extremely impolite, sarcastic, not compassionate and down appropriate no aid.
And guess what ??? The brand new mobile phone will not operate both. I have to use wifi at your house so that you can make phone calls. If i discover that i am remaining charged for WIFI i is going to be DONE with METRO PCS ………………….. BTW, my aged metro cellular phone worked just fantastic.